1. Who we are
Home Report operates the website at home-report.co.uk. The website helps Scottish homeowners request Home Report quotes, compare property information, use calculators and access buyer and seller resources.
Unless we expressly state otherwise, we are not a surveyor, solicitor, estate agent, mortgage adviser, contractor, lender or insurer. We do not provide regulated legal, financial, surveying or valuation advice.
2. Using the website
You agree to use the website lawfully and not to misuse, interfere with, scrape, reverse engineer or attempt to gain unauthorised access to the website, forms, databases or uploaded files.
Information on the website is provided for general guidance only. You should always make your own checks and take advice from the relevant qualified professional before making property, financial or legal decisions.
3. Quote requests and introductions
When you submit a quote request, you confirm that the information you provide is accurate and that you have permission to provide any property or contact details included in the request.
We may pass relevant enquiry details to suitable local surveyors or property professionals so they can contact you about your request. Submitting a request does not guarantee that quotes will be provided, that a particular surveyor will be available, or that a quote will remain valid indefinitely.
4. Independent professionals
Surveyors, solicitors, estate agents, mortgage advisers and contractors featured, introduced or contacted through the website are independent from Home Report unless clearly stated otherwise.
- They are responsible for their own quotes, advice, services, timescales, insurance, complaints handling and compliance with their professional obligations.
- You should review their own terms before instructing them.
- We are not responsible for the standard of any third-party service or advice you choose to accept.
5. Fees and commercial relationships
Requesting Home Report quotes through the website is free for homeowners unless we clearly state otherwise before you submit a request. Surveyors or other businesses may pay us a fee for advertising, leads, introductions or platform services.
Any commercial arrangement does not remove your responsibility to decide whether a quote, provider or service is suitable for your needs.
6. Calculators, comparison tools and resources
Calculators, Home Report comparison tools, cost estimates, school information, house price content and guides are provided to help you understand property information more easily. Outputs are indicative only and may rely on assumptions, third-party data, user-entered information or automated extraction from uploaded documents.
You should not rely on tool outputs as a substitute for a professional Home Report, valuation, survey, legal advice, mortgage advice, tax advice or contractor quotation.
7. Uploaded documents
If you upload Home Reports or other documents, you confirm that you are entitled to upload and use those documents for the purpose requested. You should avoid uploading unnecessary personal or confidential information.
We may process uploaded documents to provide comparison, extraction or matching features. See our Privacy Notice for more information about how personal data is handled.
8. Website availability and accuracy
We aim to keep the website useful, accurate and available, but we do not guarantee that it will be uninterrupted, error-free, complete or up to date at all times. We may update, suspend or withdraw parts of the website without notice.
9. Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so. Subject to that, we are not liable for losses arising from your reliance on general website information, third-party services, quotes, external websites, professional advice supplied by others, or decisions you make after using the website.
10. Intellectual property
Website content, design, branding, text, tools and layout belong to Home Report or its licensors unless stated otherwise. You may view and use the website for your own personal property research, but you must not copy, republish or exploit substantial parts of it without permission.
11. Governing law
These terms are governed by the laws of Scotland. The Scottish courts will have jurisdiction unless consumer law gives you the right to bring proceedings elsewhere in the UK.
12. Contact
Questions about these terms can be sent to info@home-report.co.uk or through our contact page.